FAQs

These FAQs are designed to provide a better understanding how we work

MentalPress

How can I schedule an appointment?

Therapy sessions are scheduled by appointment only. We offer evening hours to accommodate the busy schedules of our clients. Some Saturday appointments are available depending on availability.

1. You can call our office at (404) 228-3976 to schedule an appointment.
2. You can complete our referral form located on the website.
3. You can also use the contact me form on the website to send us a message

What should I expect from my first visit?

Like any medical visit, there will be paperwork to fill out so that we can gain a better understanding of who you are, so we can learn how to better assist you. Be sure to bring your driver's license and insurance card (if applicable) with you. Plan to be in our office for about 90-minutes total.

During your first session, you will be able to meet and talk with your counselor. Keep in mind that treatment will most likely not be started during the first session, as this is visit that allows your counselor to learn about you and understand your concerns. It is almost impossible to formulate a treatment plan without this information and we wish to assist you as best as possible.

What should I do if I have a mental health emergency?

We are considered to be an outpatient facility, and we are set up to accommodate individuals by appointment only. If you have a mental health emergency, we encourage you to do the following:

  • Call 911
  • Go to the nearest emergency room
  • Call the Georgia Crisis Hotline at 1.800.715.4225 and/or the Suicide Prevention
  • Lifeline at 1.800.273.8255

For inpatient care you may contact the following:

  • Ridgeview Institute at 770.434.4567
  • Riverwoods Behavioral Health at 770.991.8500
  • Peachford Hospital at 770.454.5589

What if I am unable to keep my appointment?

If you are unable to meet for your scheduled appointment, please notify us within 24 hours of your appointment time. If there is late cancelation or no show, a $50 fee will be assessed.

What forms of payment do you accept?

We accept all major credit cards and can provide you with the cost of services during your initial call to the office. We are currently approved to accept insurance from BCBS, Aetna and Humana. If your insurance is not listed, please give us a call to discuss out of network fees.

Where are you located?

We are located in Midtown, in the heart of Little 5 Points. Our office is located in the Point Center Building at 427 Moreland Avenue, Suite 100B.

There is parking behind our building on the corner of Moreland and Euclid. From the back of the building, the entrance has a green umbrella over the door that says "Offices". Take the elevator to the 2nd floor and we are located in suite 300. Please visit the about us page for further directions. Parking is free to all clients visiting the office.